Last Updated: [as on 10/09/2025]
At Arivustore.com, we value your satisfaction. If you are not completely happy with your purchase, we’re here to help with easy returns and refunds.
1. Returns
- You may request a return within [7/10/15 days ] of receiving your order.
- To be eligible, items must be:
- Unused, unworn, and in original condition.
- In the original packaging with all tags/labels attached.
- Certain products (e.g., perishable goods, personal care items, customized products) may not be eligible for return.
2. Refunds
- Once we receive and inspect your return, we will notify you about the status of your refund.
- If approved, your refund will be processed to your original payment method within [5-10 business days].
- Shipping charges are usually non-refundable (unless the return is due to our error).
3. Exchanges
- We only replace items if they are defective, damaged, or the wrong product was delivered.
- If you need an exchange, please contact us with your order details.
4. Order Cancellations
- Orders can be cancelled within [12–24 hours] of placing them, provided they have not yet been shipped.
- Once shipped, cancellation is not possible.
5. How to Initiate a Return
To start a return, please:
- Contact us at support@arivustore.com with your order number and reason for return.
- We will provide you with the return instructions and address.
- Ship the product securely to prevent damage.
6. Contact Us
If you have any questions regarding our Refund & Return Policy, feel free to reach out: